What is Mediation?
Mediation is an informal process in which a neutral third party assists the opposing parties to reach a voluntary, negotiated resolution of the issues. The decision to mediate is completely voluntary for both parties. Mediation gives the parties the opportunity to discuss the issues raised in the complaint, clear up misunderstandings, determine the underlying interests or concerns, find areas of agreement and, ultimately, to incorporate those areas of agreements into resolutions. A mediator does not resolve the charge or impose a decision on the parties. Instead, the mediator helps the parties to agree on a mutually acceptable resolution. The mediation process is strictly confidential. Information disclosed during mediation will not be revealed except as required or permitted by law.
Advantages of Mediation
- Fair and Neutral
Parties have an equal say in the process and decide settlement terms, not the mediator. There is no determination of guilt or innocence in the process.
- Saves Time and Money
Mediation usually occurs early in the charge process, and many mediations are completed in one meeting. Legal or other representation is optional but not required.
- Confidential
All parties sign a confidentiality agreement. Information disclosed during mediation will not be revealed except as required or permitted by law.
- Improves Communication
Mediation provides a neutral and confidential setting where both parties can openly discuss their views on the underlying dispute. Enhanced communication can lead to mutually satisfactory resolutions.
- Design your own Solution
A neutral third party assists the parties in reaching a voluntary, mutually beneficial resolution. Mediation can resolve all issues important to the parties, not just the underlying legal dispute.
- Everyone Wins
An independent survey showed 96% of all respondents and 91% of all petitioners who used mediation would use it again if offered.
